Diverse Range of Health Plans: Humana provides a variety of health insurance plans including Medicare plans, Medicaid plans, military healthcare services (TRICARE), as well as dental and vision insurance. This broad range caters to the diverse needs of its customer base.

Medicare and Medicaid Services: Humana is particularly well-known for its extensive offerings in Medicare Advantage plans, Medicare Prescription Drug Plans (PDPs), and Medicare Supplement Insurance. They also participate in the Medicaid program in some states, providing managed care services to low-income individuals and families.

Individual and Family Plans: Beyond government-sponsored plans, Humana offers health insurance plans for individuals and families, which may include Health Maintenance Organization (HMO) plans, Preferred Provider Organization (PPO) plans, and more, providing varying levels of coverage, network flexibility, and premium options.

Employer Group Health Services: Humana also serves the employer group market with a range of group health insurance plans. These are designed to meet the health coverage needs of employees in various organizations.

Wellness and Preventive Focus: Humana places a strong emphasis on wellness and preventive care, offering resources and programs designed to encourage healthy living. This includes digital health tools, wellness programs, fitness program discounts, and health education resources.

Digital Health Initiatives: The company has invested in various digital health initiatives, aiming to improve patient care through technology. This includes telehealth services, online health management tools, and mobile applications that facilitate easy access to health information and services.

Customer-Centric Approach: Humana is known for its customer-centric approach, offering various support services including customer care centers, and online support for plan management, claims processing, and finding healthcare providers.

Community Involvement: Humana actively engages in community health initiatives, focusing on issues such as food security, social isolation, and promoting healthy behaviors.